What to Expect

Veterinary Service with Courtesy & Respect!

As a new client of our animal hospital in Sturgeon Falls, Ontario, you can expect our full attention to your pets’ needs.  Our service will be provided with courtesy and respect.

When you arrive for your appointment, you will be greeted warmly, and we will usher you into an examination room as soon as we have one available.  Our goal is to see all of our clients and patients on time, and although we have contingencies for emergencies, there will be times where the unexpected will create delays. We will ensure these are minimized as much as possible.

You will normally see a Veterinary Technician first who will take a history, and gather some data for the doctor.  A veterinarian will see you next, examine your pet, answer your questions and plan further diagnostics or treatment as necessary.  You will normally see the Technician again to wrap things up, and she will provide you with further educational information and answer routine wellness and care questions for you.  Our client care specialists will handle billing and schedule any needed follow up.

We are excited to meet you and your human and animal family members!

Due to the urgent nature of some emergency cases, it may be necessary to reschedule your appointment on short notice. Our commitment to you is that we will do our utmost to keep this to a minimum and provide as much advance notice as possible. We understand that this can cause considerable inconvenience to our clients, and appreciate your patience.

Location

  • Main Office

    12006 Highway 17 East, Unit 2

    Sturgeon Falls, Ontario, P2B 3K8

Location Hours
Monday9:00am – 5:00pm
Tuesday9:00am – 5:00pm
Wednesday9:00am – 5:00pm
Thursday9:00am – 5:00pm
Friday9:00am – 5:00pm
SaturdayClosed
SundayClosed

By appointment only 24 hour on call emergency service for large and small animals dial your local number to reach our after hours answering service. Our on call service is provided by Springer Animal Hospital veterinarians, 24 hours a day, 365 days a year. While we strive to see all emergency cases, in order to provide prompt care to our clients and patients, we may refer you to you primary veterinarian if you have one in a neighbouring town. Cottagers and travelers are always welcome.